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Information for Customers
When you have found the book you want to buy use the Add to basket button to save the title in your basket. You will be shown how many items are in your basket and their total value at the top right-hand side of the page. Click View Basket to look at the titles you have saved in your basket. At this stage you can add or remove titles.
For a short video demo of our online ordering system please see our YouTube video:
If you would prefer not to order online, you can order directly with our distributors.
UK: 5-7 days
Europe: 2-3 weeks
USA & Canada: 2 weeks
Rest of world: 2-3 weeks
Channel View Publications New Books 2017 (March 2017)
Multilingual Matters New Books 2017 (March 2017)
New Textbooks on Bilingual Education (February 2017)
Channel View Publications Catalogue 2016-2017 (September 2016)
Multilingual Matters Catalogue 2016-2017 (September 2016)
A: Just email firstname.lastname@example.org and we will ensure your order is cancelled or amended.
Q: I need a book urgently, how can I get it delivered more quickly?
A: If you need your book quickly please contact us directly either by email (email@example.com) or phone (+44 (0)117 3158562). There will be an additional charge for courier delivery.
Q: How long will it take for my book to arrive?
A: Please see our delivery times above.
Q: I placed my order a long time ago and I still haven't received my book. What should I do?
A: Please see our delivery times above. If it is after the delivery time stated above please contact us at firstname.lastname@example.org and we will trace your order and send a replacement if appropriate.