Privacy statement

Channel View Publications/Multilingual Matters' website is hosted by BDS Digital Ltd. All transactions made using the Channel View Publications/Multilingual Matters website are fulfilled by our distributor NBNi and are held on their secure server. Orders from North America are fulfilled by National Book Network.

Please follow the link for details of NBNi's Terms and Conditions.

When you place an order we ask you for the following information: your email address, your name, your credit/debit card number and expiry date, your credit/debit card billing address and a delivery address. We need this information to process and fulfil your order and confirm that your order has been received. We also ask you for your telephone number. This will allow us to contact you if there is a problem with your order. If you also join our email newsletter, we will use this information to notify you about new books that we think may interest you.

Our site uses cookies to customise your experience on this site. Cookies are data placed in the hard drive of your computer to determine whether your computer has accessed this site before and to allow us to provide you with further information in accordance with your stated preferences. We will use this information, which we will maintain in our database, to help us process your order, service your account and fulfill your order or respond to your inquiry. We do not gather any other information from the cookie.

We do not make your contact data, including email address, available to any outside organisations. We do not rent, sell or swap our mailing lists.

If you have any questions about the data we have collected from you, please email Channel View Publications/Multilingual Matters at


Cancellation/refund policy:

All our ebook transactions are processed by our distributor NBNi. Once you have purchased and downloaded an ebook we cannot offer a refund. For any queries regarding ebook purchases please contact

Privacy policy:
We do not collect or store customers' personal and financial details or share them with third parties. We will only keep a customer's personal details if they have specifically requested to join our mailing list.